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Refund Policy

Our 30-Day Happiness Guarantee

We want you to be absolutely delighted with your Cart Caddy. If you're not 100% satisfied for any reason, our simple refund policy has you covered. Shop with confidence! 

1. 30-Day Return Window

You have 30 days from the date you receive your Cart Caddy to initiate a return.

2. Eligibility for a Refund

To be eligible, your item must be:

  • In the same condition that you received it.

  • Unused and in its original packaging.

  • Accompanied by the original receipt or proof of purchase.

3. Easy Return Process

To start a return, please follow these simple steps:

  • Contact Us: Send an email to cartcaddy.official@gmail.com with your Order Number and the reason for the return (e.g., "damaged," "wrong item," "don't want it").

  • Receive Instructions: We will reply with a simple, step-by-step guide and the return shipping address.

  • Ship It Back: Once we receive and inspect your item, we will process your request.

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